From Crew Resource Management to Operational Resilience

Dear readers, in June I went to the fourth Resilience Engineering Symposium to present the paper From Crew Resource Management to Operational Resilience (just click the link to get the paper) which was written by me and my two colleagues and friends Eder Henriqson and Nicklas Dahlström. 


Today I have the pleasure of going to Linköping to present the key ideas of the paper at the yearly meeting for Swedish CRM-instructors organized by the Swedish Human Factors Network.

My presentation is not the "we are doing it all wrong"-presentation. Rather a hint at towards where I think we should be heading with our future efforts in team training and team performance assessment. The paper (and presentation) argues for the need to embrace the ideas of complexity theory into our team training programs and to step away from the ideas of cognitive models and behaviourism - models that are not adapted to the complexities of normal work in any high-risk system.

The presentation is structured as the two perspectives shown in mind-maps. At the bottom you find the theoretical roots, in the middle their focus of study and at the top you find the applications of the two perspectives. I do hope that you find the presentation interesting enough to go and check out the paper :-)

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Formal invitation to my thesis defence

Dear readers, again very welcome to my PhD thesis defence. The time is still 10:15 on 15 June in the lecture hall V:B, V-huset, John Ericssons väg 1, Lund. Faculty opponent will be Erik Hollnagel and it will surely be a couple of hours of severe sweating. The defence seminar will be followed by a lunch and a one-hour workshop in which you as the audience will get the opportunity to engage in interesting discussions with four prominent professors: Sidney Dekker, Britt-Marie Drottz Sjöberg, Inge Svedung and Kurt Petersen (unfortunately Erik Hollnagel has had to declare that he is not able to attend). The theme of these discussions will be: The research within Risk Management and Systems Safety in 2020; where are we heading?

The formal invitation is found by clicking on this text. Actually the thesis is now also properly published and available by clicking on this text.

I am so looking forward to seeing you in Lund!
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Journal article published on the topic of escalation (and some gyrocopter flying)

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Dear readers, after a really nice summer vacation I am back in the office! Defending the dissertation was a great end of a really tough spring semester. I am now looking forward to have more time for out master students in Human Factors and Systems Safety, to hopefully accept a new group of students for 2013 and to shape my professional life to come for the next couple of years.

What I wanted to tell you all now is that I just got another article published in a scientific journal. It is maybe the most important paper of my doctoral dissertation, entitled The Social Process of Escalation: A promising focus for crisis management research. In my dissertation this is paper no. I amongst the appendixes. In the thesis it is presented as "submitted", however just a couple of weeks prior to the dissertation defence we got the message that it was accepted. Now it is published in the open access medical journal BMC Health Services Research for you all to view and download (being open…
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Video and slides of my keynote at Velocity 2013 in Santa Clara

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Dear readers, last week I gave a keynote at Velocity, a conference focusing on web operations and performance. The keynote, entitled What, Where and When is risk in system design?, focused on the notion of risk from a more philosophical perspective outlining different frames of constructing risk applied to the domain of web operations and web performance.

The keynote was recorded and later also edited to also include the slides that I used. It is now published on YouTube, so here you go - a 26 minute introduction to the notion of risk:



If you would like to have a closer look at the slides, here is the presentation for you to click your way back and forth as you like (also available at my presentations page):


Connected to this keynote I also authored a blog post which was published by O'Reilley prior to the conference. Go check it out for more references connected to the concepts mentioned in the keynote.

I would also like to thank the participants at the conference for all your k…
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